Refund Policy
Last updated: September 26, 2026
Digital Product
My Day Check provides AI-generated tarot interpretations, which are digital products delivered instantly after payment. Once an interpretation is generated and displayed to you, it is considered delivered and consumed.
Once Delivered, Non-Refundable
Because tarot interpretations are digital products generated and delivered instantly, a reading that has been successfully generated and displayed is non-refundable.
By ticking the consent box at checkout, you ask us to generate your reading immediately and acknowledge that you lose your 14-day withdrawal right under the EU Consumer Rights Directive once it has been generated (Article 16, point m: digital content supplied not on a tangible medium where performance has begun with the consumer's express consent).
When We Refund
We will refund your charge through Whop, or deliver your reading, whichever you prefer, if:
- a technical failure prevented your reading from being generated or delivered
- you were charged twice for the same reading
- the charge wasn't made by you (subject to verification)
How to Report an Issue
If your reading was not delivered, please contact us at[email protected]. Include the following:
- The link of your result page, or the email address used for payment
- Date and approximate time of purchase
- A brief description of the issue
We will review your case promptly and either deliver your reading or refund you.
Contact
If you have questions about our refund policy or need assistance, please reach out to us at[email protected].